Support

Something not working? Email us and we'll get back to you.

You can also write to support@eigin.ai directly, or find us in our Matrix chat.

Found a bug or a technical issue? You can file it directly at code.eigin.ai.

What to include

The more we know, the better we can help. Please tell us:

  • What you were trying to do, and what happened.
  • Your device and operating system.
  • Your Eigin version, found in Settings.
  • Which model you were using.

Please avoid sending us your conversations. We don't need them, and we'd rather not have them.

For anything that isn't a support request, see our contact page.